Customer Service Representative – Hotline and Membership Service (Fulltime)


Job Description:

  • Handle customers’ enquiry through phone calls, emails, walk-in customers and library daily operation tasks such as membership registration, renewal and DVD/Soundtrack borrowing service, etc.  
  • Update information on our website and telephone ticketing system
  • Maintain daily operation of hotline office and the membership database
  • Data input and filling
  • Assist promoting & operating members activities
  • Execute and participate at diversified film festivals, movie sharing sessions, preview screenings etc.
  • Shift-duty and work on public holidays are required
  • 9 hrs a day (1 casual leave a week)


Job Requirements:

  • F5 or above
  • Good command in written and spoken Chinese and English, Mandarin is preferred  
  • Be punctual, responsible, enjoy to communicate with people, cheerful, able to work independently, patience and good telephone skills
  • Experience in customer service preferred
  • Good command of Microsoft office, (word, excel) and other computer skills
  • Immediate available with passionate in film or culture is preferred


Interested parties please email full resume with present and expected salary, and date available to Please specify the position you apply in the email subject.



Cinema Service Assistant (Part-time / Full-time)
(MOViE MOViE Pacific Place/ PALACE ifc / PREMIERE ELEMENTS / Broadway Mongkok / Broadway Tsuen Wan / B+ cinema apm / MY CINEMA YOHO MALL)

Job descriptions:

  • Perform the daily operations including ticketing, food preparation/selling and ushering
  • Answer questions from guests and provide high quality of services
  • Maintain facilities that are clean, safe and in good condition
  • Assist with other functions as instructed by Management


  • Form 5 or above
  • Good command of English, Cantonese and in Mandarin
  • Hands-on PC knowledge (e.g. MS Office Words, Excel, PowerPoint, Chinese Input)
  • A minimum of 1 year solid experience in retail or service industry is an advantage
  • Shift-duty, irregular working hours and work on Saturdays, Sundays & Public Holidays is required


  • Career growth & development opportunities
  • Comprehensive training program
  • Referral bonus
  • Night travel allowance
  • Night duty allowance
  • Complimentary movie tickets
  • Staff concession discount
  • Employee education allowance

Extra benefits for full-time staff:

  • New join bonus 
  • Good attendance bonus
  • Medical benefits

Assistant Cinema Manager / Supervisor (Trainee)


  • Follow the direction as instruction by the Theater Operations Department
  • Establish and maintain superior customer service and community relations. Handling customer inquiries and complaints
  • Support the Cinema Manager’s decisions in communication with the staff
  • Concession ordering and inventory control
  • Perform daily opening, closing, operational, and administrative duties with comprehensive, detailed approach to safety, building maintenance, repairs, and sanitation/cleanliness
  • Staff scheduling
  • Maintain facilities are clean, safe and in proper working order
  • Other duties as assigned


  • Demonstrate leadership values and provide a hands-on approach to lead staff through day-to-day operations in a positive working environment.
  • Associate Degree/Higher Diploma or above
  • 1 years+ management experience for assistant cinema manager
  • Professional and personable; exceptional guest relations skills.
  • Good command of Cantonese, English and Mandarin (spoken and written/typing)
  • Strong computer, detail, organizational skills.
  • This position requires weekend, night and holiday shifts. 6 working days a week, 8 working hours.

Interested parties please email full resume with current & expected salary, and date available to Please specify the position you apply in the email subject. Recruitment hotline / Whatsapp No.: 5208 8018 (11am - 7pm)
Telegram username: BroadwayCircuit_Recruit (11am - 7pm)

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